TMS have been a WLR provider for 8 years and were the first CP live on WLR3 in December 2008. Our WLR3 platform is established and we have some of the most experienced staff in the industry.
Access to WLR3 is provided via our own highly secure password protected web-based platform called CLIck, from which you can access the WLR3 portal 24/7 using any computer. Each user is set up with their requirements and job role in mind, for example an engineer at site can perform a line test but may not be allowed to perform a transfer or install.
There are many benefits of WLR3 a few to highlight are:
- Obtaining line installation details
- Rapid start of stopped line
- Number Selection
- Better expectation of lead times via the address key system
- Access to engineer notes and appointment books
- Fault and order management in one portal
In our opinion WLR3 can only enhance your customers', and your own, experience of WLR.
You can use the TMS WLR3 solution in whichever way best suits your company requirements. You can choose to place and manage all your orders and log all faults, or you may choose to leave the order, fault placing and management with your TMS account manager. Alternatively you may want us to manage the faults only whilst you place and manage all your own orders. Our WLR3 solution is flexible to meet your needs!
You can even choose to use our platform to place WLR3 orders on your own existing Openreach Account, so you retain the direct relationship you have with Openreach. We will help you through product establishment and will fast track you onto WLR3.
Our platform is user friendly and is a single interface for all ordering and fault management.
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TMS offers Channel Partners WLR3 Capability. Read more...