What is TMS Hosted Voice
The Hosted solution from TMS is brought to you in association with our softswitch provider, PortaOne. This softswitch come’s with 19 years of development and is a truly scalable platform, with one Reseller running 20,000,000 users via its software.
Our product can offer the perfect solution, an off premise phone system located in the cloud designed to make the deployment of a comprehensive phone system as hassle free as possible. TMS Hosted Voice is easy to deploy and is suitable for small to medium sized businesses.
- Very low or zero capital expenditure
- Low financial Risk
- Highly scalable
- Hosted in secure, UK based data centres – ISO27001 certified
- White Labelled Portal
- Fully converged Mobile
- MiFID II Compliant
- Exclusive handset designs
- Easy deployment
TMS Provide you with your very own brandable portal from which you can place orders for new or existing customers and also manage all your AMC’s.
From the dashboard you can see active calls and recent calls made. You can access and update the company phone book with new contacts and can click to dial. You also have a view of all extensions and can see whether they are available or busy.
Fax to Email
You have the ability to set up your fax to email service
You have full access to set up your voicemail requirements, configure huntgroups and call forwarding rules. You can also set up and control your auto attendant including uploading menu announcements.
Within extension management you can view and edit all extensions, amend the CLI which you present when making outbound calls and activate your call recording.
Advanced Statistics and Analytics
The advanced statistics provides access to dynamic reporting and you can also set up automatic push reports which will be emailed directly to you.
You have access to all calls, even those which are currently taking place. You can perform searches and download all calls, you can also access and play your call recordings from here.
With our SIM’s being fully converged not only are all the mobile calls recorded so are all SMS’s from and to the mobile.
Using the call wall option all site statistics can be easily viewed at a glance.
We have created informative management reports for you to analyse your activity per hour, per day, per month.
You can compare live this month and last month statistics.
TMS Provide Horizon which is a complete communications service for business that provides an extensive range of fixed and mobile telephony capabilities via an easy-to-use web portal.
The service allows administrators to easily manage your environment whilst enabling employees to maximise their productivity. The service has lots of clever features and an emphasis on control and administration through the web that takes the burden away from the IT team. Administrators can quickly configure the system according to their organisation's changing requirements, while employees can manage calls easily and effectively.
With only a minimal capital outlay required, a reliable and proven service, and a jargon free approach to telephony and communications, Horizon is suitable for any sized business looking to improve their productivity and image.
The benefits of Horizon Another reliable Gamma service - full support wrap from training to number porting, provisioning and 24/7 support from the leaders in IP Telephony End-to-end single solution - from handset to access to core network.
Grow your sales with a bigger market opportunity - solutions for mobile and home workers to the enterprise Future proof - feature rich with a long term UC roadmap that Gamma is in control of Fixed and mobile integration - with extremely competitive on-net rates over a business grade network Price flexibility - differing price points to match all customer types (seats and hardware) High margin, very sticky service.
The winning formula Horizon combines handsets from a range of manufacturers, an easy-to-use web interface, Gamma's network resilience and service wrap, and the world's leading communications platform from Broadsoft.
Who is it aimed at?
Horizon is ideal for any sized business and is highly effective in organisations that have more than one site that work together. The system is capable of serving hundreds of employees.